Payment, Returns and Refunds

PAYMENT
We know how important it is that you feel secure about paying online. Hypergallery.com is hosted by Shopify and payments are handled by Shopify's own system. Shopify is Level 1 PCI DSS compliant by default so payment info and business data is kept safe. Payments made to the UK in other currencies will be converted to pounds sterling at the current exchange rate.

RETURNS / REFUNDS
We take great care to ensure that your goods are delivered to you in perfect condition, so please do not accept delivery if there is obvious damage to the packaging. If you sign for the goods you are accepting delivery in perfect condition and the shipping agent cannot be held responsible for any damage.

If for any reason you are not happy with your purchase, you may return it for full refund* of the cost of the artwork on the following conditions: You must notify us in advance and within 7 days that you wish to return the artwork. You can do this by email or by phone. The artwork must be returned in its original packaging and undamaged within 7 days of your notification. You accept that the shipping cost to return the print is borne by you and the return shipment must be covered by adequate insurance.

Payment made to the UK in other currencies will be converted to pounds sterling at the exchange rate current on the day of the transaction.

*PAYPAL
Payments via Paypal incur a fee that is borne by the retailer (Hypergallery). As per their user agreement, 'If you refund a transaction to a buyer, there are no fees to make the refund, but the fees you originally paid as the seller are not returned.' Please be aware of this as you make your purchase because in refunding an order we are making a loss.